Encrypted Support Center
All communications traversing this node must be PGP encrypted. Unencrypted messages containing sensitive transaction data will be automatically discarded by the server daemon.
Support Node Status
Response Time
~24 Hours
Priority
Vendor / Escrow
PGP Required
YES (Always)
Active Agents
4 Online
Direct Channels
support@kerberosmarket-secure.onion
Only accessible via Tor network.
OTR (Off-the-Record) Encryption Mandatory.
Server Public Key
FINGERPRINT: 8A9F 1C2D 4E5F 6G7H 8I9J 0K1L 2M3N 4O5P
Before Opening a Ticket
- Check the FAQ Page database first.
- Include Order ID or TXID for financial disputes.
- NEVER share your private mnemonic seed or PIN. Staff will never ask.
- Support for Vendor Bonds requires signed PGP verification.
Create New Ticket
Secure SSL Connection
Existing Ticket?
Check status with Ticket ID